> ## Documentation Index
> Fetch the complete documentation index at: https://docs.noresponse.org/llms.txt
> Use this file to discover all available pages before exploring further.

# 403 onboarding_refused

> You asked for a live key in a workspace whose onboarding NoResponse refused after review.

HTTP 403Not retryable

## Why

* Creating a live key in the console, or with a management key.
* Rotating a live key with `POST /v1/keys/rotate`.

Test keys keep working.

## What to do

Write to [hello@noresponse.org](mailto:hello@noresponse.org) if you think the decision is wrong.

## In the SDKs

The Node and Python SDKs raise `PermissionDeniedError`. The Go SDK returns `*apierrors.PermissionDeniedError`, which you match with `errors.As`.

```json title="403 onboarding_refused" theme={"theme":{"light":"github-light-default","dark":"github-dark-default"}}
{
  "type": "https://docs.noresponse.org/problems/onboarding-refused",
  "title": "Onboarding refused",
  "status": 403,
  "detail": "NoResponse refused live keys for this workspace. Test keys keep working.",
  "code": "onboarding_refused",
  "request_id": "5e8be3a91fde9499f7ce48ae66290895"
}
```

Every error has this shape. [Errors and limits](https://docs.noresponse.org/reference/errors.md) lists every code.


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